The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

If one person in any household has a persistent cough or fever, everyone living there must stay at home for 14 days

Do not go to a GP surgery, pharmacy or hospital

People should only use the NHS “where we really need to” – and can reduce the burden on workers by getting advice on the NHS website where possible

You do not need to contact 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home.

Read the NHS advice about staying home including how long to isolate for.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

The NHS will contact you from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You’ll be given specific advice about what to do.

Do not contact your GP or healthcare team at this stage – wait to be contacted.

Further information including how to avoid catching and spreading coronavirus is available on nhs.uk/coronavirus.